Overview
Our returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. However, we can replace the item within 30 days. Cancelations must be done within 24 hours, as the products are made to order.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Downloads are non-returnable.
To complete your return, we require a receipt and proof of purchase (picture of item and problem). Email support@genrebomb.com or fill out the form at the bottom of the page.
Please do not send your purchase back to the manufacturer.
Replacements
We offer replacements for products if they are defective or damaged. Send us an email at support@genrebomb.com.
Shipping returns
Feel free to donate or recycle unwanted items. No need to clog up shipping. Send us a photo of the issue, and we can have a replacement item sent to you.
Need help?
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